For any cancellation made before 15 days of the desired check in date, full refund will be given after 5% deduction of bank charges, for cancellation made there after, Refund will be processed through Cheque /NEFT within 10 working days.
If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotels and will be charged for the entire reservation.
If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible.